Browser-local target checker
Amazon Connect Audio Prompt Checker
Amazon Connect Play prompt audio must be RIFF/WAVE, G.711 μ-law (format ID 0x0007), 8,000 Hz, mono, shorter than 300 seconds, and smaller than 50,000,000 bytes.
- Last verified 2026-08-27 · AWS — Amazon Connect prompt requirements
IVRReady validates against documented file-format constraints. It is an independent third-party tool and does not verify contact-flow behavior, prompt wording, language, permissions, or subjective voice quality.
Prompt workspace
Add prompts to check against the Amazon Connect profile.
Check Amazon Connect prompts
Drop WAV files, folders, or ZIP packages
Quality checks
IVRReady QA preferences — these are not target-platform requirements.
Off by default. Trimming modifies your audio, so enable it only when you intend to change the recordings.
Amazon Connect audio requirements
Scope: Amazon Connect Play prompt audio. Numeric WAV format ID is authoritative in IVRReady’s validation.
| Requirement | Documented value |
|---|---|
| Container | WAV / RIFF |
| Codec | G.711 μ-law |
| WAV format ID | 0x0007 |
| Sample rate | 8,000 Hz |
| Channels | Mono |
| Maximum duration | Less than 300 seconds |
| Maximum file size | Less than 50,000,000 bytes |
What IVRReady checks
Structural inspection reads the actual RIFF/WAVE bytes and checks container, numeric codec identity, sample rate, channel count, and only the generic limits documented for this target.
What IVRReady can fix
Verified PCM, float, A-law, or μ-law source layouts can be downmixed, resampled, and encoded to canonical μ-law output using browser-local FFmpeg. Optional leading and trailing edge-silence trimming is an IVRReady preference, not a vendor requirement.
IVRReady QA warnings
The separate QA pass reports effectively silent audio, possible clipping, leading silence, and trailing silence. These are IVRReady signal-measurement policies—not platform requirements or speech-quality scores. Corrected output receives structural revalidation rather than second-pass audio QA.
What IVRReady does not verify
IVRReady does not verify contact-flow correctness, language, prompt wording, tenant permissions, upload authorization, vendor configuration, subjective voice quality, or vendor certification.
Common incompatible source audio
Common examples include 48 kHz stereo PCM WAV, 44.1 kHz PCM WAV, 16-bit PCM instead of μ-law, malformed RIFF/WAVE, and unsupported source encodings. IVRReady distinguishes files it can structurally recognize, QA-decode, automatically correct, and confirm as target-ready; those capabilities are not interchangeable.